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The International Association of Privacy Professionals (IAPP) is looking to recruit a European Operations Executive for its European Office based in Brussels.

About the IAPP

The International Association of Privacy Professionals is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, support and improve the privacy profession. More information about the IAPP is available at www.iapp.org.

Job Summary

The European Operations Executive serves as a primary point of contact for IAPP members and customers by answering inquires via email and phone.

Essential Duties and Responsibilities

• Responsible for coordinating fulfillment of daily customer inquiries. Including but not limited to responding to membership inquiries regarding membership benefits, IAPP certifications, trainings and events;
• Provides support to IAPP’s Brussels team as required;
• Event support for IAPP events in Europe;
• Assists with financial processing as relates to member and customer transactions;
• Assist with inbound and outbound correspondence with our members both via phone and email;
• Advising customers and members on how to prepare for IAPP certifications;
• Ad hoc support of operational priorities as coordinated by the Engagement and Customer Services Team Leader.

Additional Duties

Additional duties as assigned.

Required Skills and Experience

• Excellent customer service skills;
• A minimum of a bachelor's degree or equivalent;
• No data protection sector knowledge required, but an asset.

Language & Computer Skills

The working language of the IAPP is English, the candidate must be fluent in English. At least one other European language is required (French and/or German preferred). Microsoft office is a must. Understanding of SalesForce or equivalent CRM tool desirable. Specific training will be provided for IAPP tools.

Additional Information

The candidate must have the ability and authorization to work in the European Union. He/she must also have the ability and willingness to travel throughout Europe and the USA. On-boarding and orientation meetings, including training of IAPP tools will be provided.

What We Offer

Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package, including base salary and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. We work in a “get-stuff-done” culture that values fun, excellence, balance, communication, respect, personal and professional growth, and an entrepreneurial attitude.

Start date

As soon as possible.

To apply

https://iapphr.bamboohr.com/jobs/view.php?id=178

this job offer is not open for applications