Trusted Jobs

WHO WE ARE

The European Parliament's Directorate-General for Parliamentary Research Services (DG EPRS) is the in-house research centre and think tank of the European Parliament (EP). It provides research, analysis and information, on an independent basis, to Members of the European Parliament (MEPs) and parliamentary committees on all EU policies, legislation and issues. Usually known as the European Parliamentary Research Service, we comprise four directorates: the Members' Research Service, the Directorate for Impact Assessment and European Added Value, the Directorate for the Library and Knowledge Services, and the Directorate for Resources.

In addition, there are three horizontal units within the Directorate-General's central services: the Strategy and Innovation Unit, the Linking the Levels Unit and the Strategic Foresight and Capabilities Unit. The directorate-general comprises a total of 23 units and just over 300 staff. 'Empowering through knowledge' is the guiding principle of EPRS, underpinning the mission of the entire DG. In concrete terms, between 2014 and 2020, EPRS:

• Answered over 19,000 requests for substantive research and analysis from over 90 per cent of individual Members of the European Parliament;
• Replied to over 2,900 such requests from other parliamentary clients;
• Undertook targeted research work for 20 parliamentary committees;
• Treated over 125,000 reference requests from within the Parliament and over 330,000 citizens' enquiries;
• Produced over 6,600 publications, most recently at a rate of around 700 physical publications and 250 digital-only texts annually.

A video about the EPRS is available at: https://www.youtube.com/watch?v=f7mXXUZSq0g

A video specifically on EPRS publications is available at: https://www.youtube.com/watch?v=R1bUdGQF96Y&feature=youtu

Within DG EPRS, the Citizens' Enquiries Unit (AskEP) seeks to enhance the Parliament's interaction with citizens by answering letters, emails and other requests on the Parliament and EU issues received from members of the public.

YOUR TASKS

You would assist with the unit’s core tasks of replying to messages sent by the public and supporting Members of the European Parliament in their correspondence with citizens.

Your specific tasks would include:

• Drafting and updating model answers to citizens' enquiries on a variety of topics related to the European Parliament and EU policy (these model answers are made available to Members of the European Parliament to support them in their correspondence with their constituents);
• Seeking out appropriate information in any available form and/or from the departments concerned;
• Analysing messages and preparing draft replies (to be supervised) in EU official languages;
• Processing documents (mail, filing, preparing dossiers, etc.).

YOU ARE

• You are versatile and service oriented;
• You have very good drafting and computer skills (MS Office);
• You have an excellent command of English;
• You are to work in other EU languages and knowledge of certain areas of EU policy are additional assets.

this job offer is not open for applications